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Frequently asked questions
General
Payments are automatically processed each month on the same day as the initial purchase. If your payment fails, there will be a 5 day grace period before the charge is processed again.
If you would like to make an early payment, please contact us using the online contact form.
If payments are not made by the final payment date, costumes are eligible to be resold.
Troupe members receive their EXCLUSIV GIFT BAG WITH MEMENTOS & CARNIVAL ESSENTIALS, EXCLUSIV T-SHIRT, MOBILE BAR WITH UNLIMITED, PREMIUM ALCOHOLIC & NON-ALCOHOLIC BEVERAGES, BREAKFAST, LUNCH AFTER PARADE, MOBILE RESTROOM, LIVE ENTERTAINMENT, ROAMING PHOTOGRAPHER, Entry into BBF Jouvert Madness on Saturday April 25, 2026, and Entry in Soka Elements Jouvert Block Party on Thursday April 30, 2026.
No, Please note that all purchases are final; we do not offer returns or refunds. If you experience an issue with your order, we encourage you to contact us so we can try to assist. Customers who file chargebacks or payment disputes without giving us the opportunity to resolve the issue may be prohibited from making future purchases or attending Anoush242 events.
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